Collection of your data: First Intervention P/L is required to provide the Department with student and training activity data. This includes personal information collected in the First Intervention P/L enrolment form and unique identifiers such as the Victorian Student Number (VSN) and the Commonwealth’s Unique Student Identifier (USI). First Intervention P/L provides data to the Department in accordance with the Victorian VET Student Statistical Collection Guidelines, available at http://www.education.vic.gov.au/training/providers/rto/Pages/datacollection.aspx.
Use of your data: The Department uses student and training data, including personal information, for a range of VET purposes including administration, monitoring and planning, including interaction between the Department and Student where appropriate. The data may also be subjected to data analytics, which seek to determine the likelihood of certain events occurring (such as program or subject completion), which may be relevant to the services provided to the student.
Disclosure of your data: As necessary and where lawful, the Department may disclose VET data, including personal information, to its contractors, other government agencies, professional bodies and/or other organisations for VET-related purposes. In particular, this includes disclosure of VET student and training data to the Commonwealth and the National Centre for Vocational Education Research (NCVER).
Legal and Regulatory: The Department’s collection and handling of enrolment data and VSNs is authorised under the Education and Training Reform Act 2006 (Vic). The Department is also authorised to collect and handle USIs in accordance with the Student Identifiers Act 2014 (Cth) and the Student Identifiers Regulation 2014 (Cth).
Survey participation: You may be contacted to participate in a survey conducted by NCVER or a Department-endorsed project, audit or review relating to your training. This provides valuable feedback on the delivery of VET programs in Victoria. Please note you may opt out of the NCVER survey at the time of being contacted.
Consequences of not providing your information: Failure to provide your personal information may mean that it is not possible for you to enrol in VET and/or to obtain a Victorian Government VET subsidy.
Access, correction and complaints: You have the right to seek access to or correction of your own personal information. You may also complain if you believe your privacy has been breached. For further information, please contact our General Manager in the first instance by phone (03) 9376 7900 or e-mail admin@firstintervention.com.au.
Further information: For further information about the way the Department collects and handles personal information, including access, correction and complaints, go to http://www.education.vic.gov.au/Pages/privacypolicy.aspx.
For further information about Unique Student Identifiers, including access, correction and complaints, go to http://www.usi.gov.au/Students/Pages/student-privacy.aspx.
National Centre for Vocational Education & Research Ltd - PRIVACY NOTICE
Under the Data Provision Requirements 2012, First Intervention P/L is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER). Your personal information (including the personal information contained on this enrolment application form), may be used or disclosed by First Intervention P/L for statistical, administrative, regulatory and research purposes. First Intervention P/L may disclose your personal information for these purposes to:
· Commonwealth and State or Territory government departments and authorised agencies; and
· NCVER.
Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
· populating authenticated VET transcripts;
· facilitating statistics and research relating to education, including surveys and data linkage;
· pre-populating RTO student enrolment forms;
· understanding how the VET market operates, for policy, workforce planning and consumer information; and
· administering VET, including program administration, regulation, monitoring and evaluation.
You may receive a student survey which may be administered by a government department or NCVER employee, agent or third party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted. NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au. For more information about NCVER's Privacy Policy go to https://www.ncver.edu.au/privacy.
FIRST INTERVENTION – Our Privacy Policy
First Intervention P/L strives to ensure that all personal information collected from students and clients is secure and protected. Our privacy policy is based on the privacy principles set out in the Commonwealth Privacy Act 1988.
First Intervention P/L will not use confidential information for any purpose other than that for which it was originally intended. We take all reasonable precautions to ensure information is protected and remains confidential and will ensure that, except as required under law or the Standard for Registered Training Organisations, information about a student/client is not disclosed to a third party without their written consent. First Intervention P/L reserves the right to use photographs or videos of students taken during the training course delivery for media and promotional purposes. Under the agreement of enrolment, we reserve the right for the usage of your image and or testimonial in our Marketing and Advertising materials. You can opt out and retract your permission at any point should you choose. To do this, you must email admin@firstintervention.com.au and advise us of your decision. This privacy policy advises the type of personal information we collect and how we store and use this information. Our privacy policy complies with the national privacy principles set out in the Commonwealth Privacy Act 1988.
HOW WE COLLECT INFORMATION: First Intervention P/L collects personal information from students/clients, their representatives and the organisation from where they were referred to First Intervention P/L, with the consent of the student/client. The personal information we collect may include: Personal details, information concerning educational achievements, information required to meet AVETMISS data collection standards, details about health that may assist support services for the purpose of training and assessment, and emergency contact information for family. This information is collected by way of documentation submitted in hard copy or by electronic files emailed via the internet. First Intervention P/L takes all reasonable precautions to ensure information regardless of format is protected and remains confidential and will ensure that, except as required under law or the Standard for Registered Training Organisations, information about a student/client is not disclosed to a third party without their written consent.
HOW WE USE AND DISCLOSE INFORMATION: As part of managing our business we may be required as a Registered Training Organisation to disclose personal information as part of a scheduled audit process in line with our regulatory obligations. We may use personal information to inform the student/client of other services and products which we believe may be of interest or relevance. The General Manager who oversees all Compliance matters can be contacted if any student/client does not wish us to use their information for this purpose. First Intervention P/L may disclose some personal information to other service providers, agents and contractors from time to time in order for them to meet their requirements and obligations where the student/client has given consent. First Intervention P/L will not provide personal information to any other party or use this information for any other purpose than that for which it was originally intended, without consent, unless we have a legal obligation to do so or in an emergency situation where the student/client may be endangered and not able to provide consent. We also collect certain information from visitors to our Site so we can provide students and clients with an easy and efficient experience and to help us improve and develop the services we offer. This also helps us to provide you information that most likely meets your requirements. This includes the use of Cookies.
SECURITY: First Intervention P/L uses a variety of security measures to safeguard personal information and keep it secure from misuse, loss or unauthorised use. This includes the storage of all paper files in a restricted and secure area, restricting access to our administrative office areas, and the use of secure electronic databases.
First Intervention P/L encrypts all personal information submitted to our server via industry-standard SSL. Electronic files are protected by firewalls and maintained in destinations that are password protected and frequent backups scheduled.
DISPOSAL OF RECORDS OR SENSITIVE INFORMATION: All student records held in hard copy are disposed of by way of cross cut shredding on site where volume of documentation permits. Otherwise the task of professional shredding is outsourced to a reputable company. The same applies to all staff or contractor records of a personal nature in accordance with the Privacy Act.
ACCURACY: We endeavour to ensure the personal information we hold is accurate, complete and up-to-date. However, the accuracy of the information we hold depends largely on the information provided. First Intervention P/L encourages students/clients to keep personal information accurate and up-to-date.
ACCESS: Students/Clients have a right to access their personal information, subject to some exceptions allowed by law, and to request a change or update of their information if they consider it is inaccurate. All enquiries should be directed to the General Manager for First Intervention P/L. In some circumstances, where the information is in the past and has been archived, First Intervention P/L may charge a fee for the search and provision of requested information. All considerations will be promptly addressed on an individual basis.