Student Enrolment
Privacy Notice
The
Victorian Government, through the Department of Education and Training (the
Department), develops, monitors and funds vocational education and training
(VET) in Victoria. The Victorian Government is committed to ensuring that
Victorians have access to appropriate and relevant VET services. Any personal
information collected by the Department for VET purposes is protected in
accordance with the Privacy and Data Protection Act 2014 (Vic) and the Health
Records Act 2001 (Vic).
Collection of your data: First
Intervention P/L is required to provide the Department with student and
training activity data. This includes personal information collected in the First
Intervention P/L enrolment form and unique identifiers such as the
Victorian Student Number (VSN) and the Commonwealth’s Unique Student Identifier
(USI). First Intervention P/L provides data to the Department in
accordance with the Victorian VET Student Statistical Collection Guidelines,
available at http://www.education.vic.gov.au/training/providers/rto/Pages/datacollection.aspx.
Use of your data: The Department uses student and training data,
including personal information, for a range of VET purposes including
administration, monitoring and planning, including interaction between the
Department and Student where appropriate. The data may also be subjected to
data analytics, which seek to determine the likelihood of certain events
occurring (such as program or subject completion), which may be relevant to the
services provided to the student.
Disclosure of your data: As necessary and where lawful, the Department may
disclose VET data, including personal information, to its contractors, other
government agencies, professional bodies and/or other organisations for
VET-related purposes. In particular, this includes disclosure of VET student
and training data to the Commonwealth and the National Centre for Vocational
Education Research (NCVER).
Legal and Regulatory: The Department’s collection and handling of enrolment
data and VSNs is authorised under the Education and Training Reform Act 2006
(Vic). The Department is also authorised to collect and handle USIs in
accordance with the Student Identifiers Act 2014 (Cth) and the Student
Identifiers Regulation 2014 (Cth).
Survey participation: You may be contacted to participate in a survey
conducted by NCVER or a Department-endorsed project, audit or review relating
to your training. This provides valuable feedback on the delivery of VET
programs in Victoria. Please note you may opt out of the NCVER survey at the
time of being contacted.
Consequences of not providing your information: Failure to provide your personal
information may mean that it is not possible for you to enrol in VET and/or to
obtain a Victorian Government VET subsidy.
Access, correction and complaints: You have the right to seek access to or
correction of your own personal information. You may also complain if you
believe your privacy has been breached. For further information, please contact
our General Manager in the first instance by phone (03) 9376 7900 or e-mail admin@firstintervention.com.au.
Further information: For further information about the way the Department
collects and handles personal information, including access, correction and
complaints, go to http://www.education.vic.gov.au/Pages/privacypolicy.aspx.
For further information
about Unique Student Identifiers, including access, correction and complaints,
go to http://www.usi.gov.au/Students/Pages/student-privacy.aspx.
National Centre for
Vocational Education & Research Ltd - PRIVACY NOTICE
Under the Data
Provision Requirements 2012, First Intervention P/L is required to collect personal
information about you and to disclose that personal information to the National
Centre for Vocational Education Research Ltd (NCVER). Your
personal information (including the personal information contained on this
enrolment application form), may be used or disclosed by First Intervention P/L for statistical, administrative,
regulatory and research purposes. First Intervention P/L may disclose your personal information
for these purposes to:
· Commonwealth and State or Territory
government departments and authorised agencies; and
· NCVER.
Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
· populating authenticated VET transcripts;
· facilitating statistics and research
relating to education, including surveys and data linkage;
· pre-populating RTO student enrolment forms;
· understanding how the VET market operates, for policy, workforce
planning and consumer information; and
· administering VET, including program administration, regulation,
monitoring and evaluation.
You may receive a
student survey which may be administered by a government department or NCVER employee, agent or third party contractor
or other authorised agencies. Please note you may opt out of the survey at
the time of being contacted. NCVER will collect, hold, use and disclose your
personal information in accordance with the Privacy Act 1988 (Cth),
the National VET Data Policy and
all NCVER policies and protocols
(including those published on NCVER's
website at www.ncver.edu.au. For more information about NCVER's Privacy Policy go to https://www.ncver.edu.au/privacy.
FIRST
INTERVENTION – Our Privacy Policy
First Intervention P/L strives to ensure that all personal
information collected from students and clients is secure and protected. Our
privacy policy is based on the privacy principles set out in the Commonwealth
Privacy Act 1988.
First Intervention P/L will not use confidential information
for any purpose other than that for which it was originally intended. We take
all reasonable precautions to ensure information is protected and remains
confidential and will ensure that, except as required under law or the Standard
for Registered Training Organisations, information about a student/client is
not disclosed to a third party without their written consent. First Intervention P/L reserves the right
to use
photographs or videos of students taken during the training course delivery for
media and promotional purposes. Under the agreement of enrolment, we reserve
the right for the usage of your image and or testimonial in our Marketing and
Advertising materials. You can opt out and
retract your permission at any point should you choose. To do this, you must email admin@firstintervention.com.au and advise us of
your decision. This
privacy policy advises the type of personal information we collect and how we
store and use this information. Our privacy policy complies with the national
privacy principles set out in the Commonwealth Privacy Act 1988.
HOW WE COLLECT INFORMATION: First
Intervention P/L
collects personal information from students/clients, their representatives and
the organisation from where they were referred to First
Intervention P/L,
with the consent of the student/client. The personal information we collect may
include: Personal details, information concerning educational achievements,
information required to meet AVETMISS data collection standards, details about
health that may assist support services for the purpose of training and
assessment, and emergency contact information for family. This information is
collected by way of documentation submitted in hard copy or by electronic files
emailed via the internet. First Intervention P/L takes all reasonable precautions to
ensure information regardless of format is protected and remains confidential
and will ensure that, except as required under law or the Standard for
Registered Training Organisations, information about a student/client is not
disclosed to a third party without their written consent.
HOW WE USE AND DISCLOSE INFORMATION: As part of managing our business we may
be required as a Registered Training Organisation to disclose personal
information as part of a scheduled audit process in line with our regulatory
obligations. We may use personal information to inform the student/client of
other services and products which we believe may be of interest or relevance. The
General Manager who oversees all Compliance matters can be contacted if any
student/client does not wish us to use their information for this purpose. First
Intervention P/L
may disclose some personal information to other service providers, agents and contractors
from time to time in order for them to meet their requirements and obligations
where the student/client has given consent. First
Intervention P/L
will not provide personal information to any other party or use this
information for any other purpose than that for which it was originally
intended, without consent, unless we have a legal obligation to do so or in an
emergency situation where the student/client may be endangered and not able to
provide consent. We also collect certain information from visitors to our Site
so we can provide students and clients with an easy and efficient experience
and to help us improve and develop the services we offer. This also helps us to
provide you information that most likely meets your requirements. This includes
the use of Cookies.
SECURITY: First
Intervention P/L
uses a variety of security measures to safeguard personal information and keep
it secure from misuse, loss or unauthorised use. This includes the storage of
all paper files in a restricted and secure area, restricting access to our
administrative office areas, and the use of secure electronic databases.
First Intervention P/L encrypts all personal information
submitted to our server via industry-standard SSL. Electronic files are
protected by firewalls and maintained in destinations that are password
protected and frequent backups scheduled.
DISPOSAL OF RECORDS OR SENSITIVE
INFORMATION: All
student records held in hard copy are disposed of by way of cross cut shredding
on site where volume of documentation permits. Otherwise the task of
professional shredding is outsourced to a reputable company. The same applies to all staff or contractor
records of a personal nature in accordance with the Privacy Act.
ACCURACY: We endeavour to ensure the personal
information we hold is accurate, complete and up-to-date. However, the accuracy
of the information we hold depends largely on the information provided. First
Intervention P/L
encourages students/clients to keep personal information accurate and
up-to-date.
ACCESS: Students/Clients have a right to access
their personal information, subject to some exceptions allowed by law, and to
request a change or update of their information if they consider it is
inaccurate. All enquiries should be directed to the General Manager for First
Intervention P/L.
In some circumstances, where the information is in the past and has been archived,
First Intervention P/L may charge a fee for the search and
provision of requested information. All considerations will be promptly
addressed on an individual basis.